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11 Steps to Overcoming Communication Barriers in the Workplace
30
Nov

11 Steps to Overcoming Communication Barriers in the Workplace



Communication is key to facilitating the success of any business. If you are not communicating well with your employees, clients, or customers, it can lead to lost revenue, poor customer service ratings, and a disgruntled workforce. Communication barriers happen in many different ways, and there are steps to overcoming them. Find out how you can increase communication success in the workplace.

Ask for Clarification

One of the most common communication barriers is not understanding what the other person means. If you find yourself getting confused or frustrated during a conversation, ask for clarification so that you can be sure both of your ideas are aligned.

With proper understanding, you can avoid wasting time going down multiple rabbit holes before finally concluding. This is costly for businesses as it can lead to negative outcomes, such as legal issues and loss of revenue.

Be Aware of Expectations and Preferences

It is important to be aware of your expectations and preferences to communicate effectively with others. Every person has different needs when it comes to what they want out of a conversation.

For example, some people might prefer face-to-face conversations. If you know someone is likely to be more receptive in this setting, it might make sense to communicate one on one instead of a text message or a phone call.

Focus on Commonalities Rather Than Differences

If the person with whom you are communicating has vastly different views from your own, it helps to focus on the commonalities.

For example, if your boss is upset with something that happened at work and blames you, it might help to focus on the fact that both of you want what is best for the company or team rather than trying to disagree with their feelings towards whatever happened.

Avoid Jargon or Buzzwords

Buzzwords and jargon may be popular, but just a handful of people often understands them, so it's best to stick with words that are universally understood. Common business buzzwords that only skirt around issues complicate the communication process.

For example, instead of saying "think outside the box," you can say, "what if we tried something different?" This way, you're not only expressing your thoughts, but you're also making it easier for the person to understand you.

Avoid Confusing the Reader with Too Much Information

If you are trying to communicate a complicated issue, it's best to avoid overwhelming your reader with too much information. Instead of writing two paragraphs on one point, try breaking up the information into smaller pieces that can be digested more easily.

If you have to share a lot of information, take the time to summarize it first. One good way to determine if you have too much or not enough information is by asking someone close who isn't involved in the project for their feedback.

Take it Slow

It's important to remember that communication is a process, not an event. Using this understanding will help you take the time needed at each step of the way and avoid rushing through things just because they're uncomfortable or difficult.

Attempting to speed up these steps can cause more harm. If you have to repeat what you said using different words, then do it until you're sure that the person understands what you're saying. Don't expect everyone to get things right the first time.

Listen Actively to the Other Person Speaking

There is a big difference between listening and hearing. When you hear someone speak, it's easy to respond without truly understanding what the other person means automatically. This can lead to miscommunication.

Active listening involves giving full attention to the speaker while he speaks without constantly being distracted by other things. For instance, it's a good idea to take notes while the other person speaks so that you can avoid missing important things.

Avoid Assumptions

People tend to make assumptions based on their perspectives. However, being judgmental or assuming things about the other person can lead to misunderstandings and conflicts within a team.

For instance, don't assume that everyone understands what's going on just because no one is asking questions. The more you assume, the less likely it is that you're right.

Avoid Judging People by Stereotypes

People tend to stereotype others based on their own experiences with them or other groups of people they have come into contact with in the past. Such stereotypes are often wrong and can lead to miscommunication.

Besides, stereotyping is wrong in every way and can lead to biases and discrimination in the workplace. Treat everyone like an able and capable individual, and they will act that way.

Mind Your Body Language

There's more to communication than just the words you say. How you present yourself can impact how others perceive your message, so always mind your body language when communicating with others in business settings.

It would help if you also considered other aspects of nonverbal communication, such as facial expressions and tone of voice. The more open-minded you are about communicating effectively without words, the better you will be able to communicate with diverse types of people in your workplace.

Streamline the Communication Process

Having clear and effective communication tools and methods is vital to the success of any organization. Whatever technology you choose for your company needs to be reliable, easy to use, and scalable.

You should also consider investing in tools like audio conferencing facilities to improve the quality of communication across the board, especially when you have to collaborate with remote teams.

Streamlining your communication process through such tools will ensure that you communicate clearly with all of your employees.

Look no further than Conference Call, if you're looking for a reliable partner for your business communication needs,

We offer HD conference quality so you can be sure all your employees can hear what's going on clearly during any deliberations. With unlimited conferences and no caller limits, we can help you drive your business forward with the best possible communication tools.

There's no need to settle for less than what you deserve when it comes to clear and efficient team communications – Conference Call has all that and more. Call our team to learn more about how we can help you today.




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