There isn’t much today’s smartphones cannot accomplish. From serving as a mobile point of sale to being capable of creating, reviewing and sending important documents to colleagues, these devices are attached to our hips because of how essential they have become to accomplishing tasks for many businesses.
Conference calls are also among those tasks. With how easy it is to use mobile apps and other free conferencing services from a smartphone’s web browser, it’s no wonder that many working professionals choose to use their smartphones for dialing into their team’s virtual meeting.
However, like any other form of technology, mobile phones are prone to issues. One of the common problems conference call participants can encounter when calling in via phone is signal strength.
There are many reasons why a mobile phone’s cellular reception may be suffering. Some of these reasons can be addressed, while others are a bit harder to overcome.
The more challenging barriers standing between a phone and a strong cell signal include:
Although those are examples of issues that may take time or a little more effort to address, there are others that are far simpler to solve. In many cases, these are ideas that you can put to use right away.
If you are looking to dial into a conference call and require a stronger signal, then these are the steps to try. These pointers may even prove beneficial at times when other issues out of your control, such as inclement weather, may be affecting signal quality.
Let’s start with some basics for any situation where your phone signal strength is too low for a quality conference call.
One of the quickest ways to lose signal strength and overall device performance is a low battery. When a phone’s battery is low, it may struggle and have to operate harder to find a cellular signal in the first place.
For optimal performance, keep your phone charged. Be sure to plan ahead of any upcoming conference calls or other important tasks you may have on the calendar so that you can be sure your device has a full charge. Not only can this improve your reception, but it will keep your phone running smoothly during other tasks, as well.
The next step, and one that should probably be taken any time your phone is struggling to receive any sort of signal, is to go to the phone’s settings and turn airplane mode on and then off.
By doing this, you are forcing the device’s modems (WiFi, Bluetooth and cell network) to reset. Once these modems come back online, they will search and connect to the strongest available signals they have access to.
Along similar lines as switching airplane mode on and off, restarting the phone can also serve as a way to reset the device and get it functioning optimally again. Resetting may help restore cell signal.
Why is this the case? Well, we do ask a lot of these devices and sometimes figurative wires get crossed from all the multitasking – or just plain taxing tasks – we accomplish with these phones.
While resetting is a good go-to, there are other ways to make sure you have strong cell reception that could work in certain situations.
Did none of those basic pointers work? Let’s move on to some other troubleshooting tips.
Depending on your mobile service provider, your phone may have a WiFi calling feature that can serve as a workaround to a poor signal.
WiFi calling has been popular among many other conferencing apps, but now some carriers are adding this as a feature for iPhone and Android phones that you can use to connect to any phone number, including a conference call number.
Is your phone protected by a case? If yes, then try removing the device from its case before making a call. Large, bulky cases can negatively impact your phone antenna’s ability to receive a signal.
That’s right. Believe it or not, today’s smartphones still have antennas that they use to receive cellular network signals. They’re just internal and much smaller than what most people picture when they imagine a phone antenna.
By removing the phone from its case, you may increase reception just enough for suitable performance and call strength.
As with computers, it’s critical that smartphone software be kept up to date in order for them to function at a high level. In certain cases, outdated software – whether that’s your specific device’s operating system or carrier software – can cause performance issues that affect cellular reception.
To avoid these issues, be sure to follow any prompts to update your software. You can also go into your device’s settings and check to make sure that it is running on the latest software version available.
Hopefully the suggestions above helped in your situation. Before we conclude, though, we must emphasize the importance of relying on a quality conference call provider in order to have the best experience.
Even the strongest network reception, won’t create the perfect conference call experience.
Let Conference Town handle that for you and your teams. Signing up is simple, fast and always free.
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